Helping customers in their improvement and innovation business. Mr. Fernando Arellanes is a person with a high sense of responsibility, great interest in achieving success in each acquired assignment. Applying business and operations strategies, customer experience (Marketing, Sales, Service, Commerce, CRM, Analytics & Emerging technologies), designing architectures through the pre-sale, sale of consulting, technology, and operations services.
Mr. Fernando also contributes to project management and direction, creating an atmosphere of honesty but also teamwork, with discipline, solving problems with determination, and results-oriented strategic plan. Mr. Fernando has experience generating outstanding talents (recruiting/hiring), budget management, identifying project scope (budgets, goals, and deadlines), building long-term relationships with customers, continuous design improvements & helping C-Levels and clients reviewing and monitoring projects status; address and manage problems and risks. Driven by new challenges and enjoying all aspects of the different projects.
+18 years of international experience, Mr. Fernando has collaborated as a Master Principal Solution Engineer for Mexico and Latin America, managing and deploying large projects, improving sales and customer service processes, defining key indicators, having the great talent to build and lead highly efficient teams, training consulting companies, and multinational customers, and to convey complex concepts in understandable terms. Moreover preparing demonstrations, PoC’s, presentations, and solutions architectures for clients and prospects in B2C, B2B & B2B2C Models. With experience in Madrid, Brasil, Argentina, Colombia, Dominican Republic, & USA and the biggest industries like telecommunications, retail, insurance, banking, consumer goods, pharmaceutical, education, media & entertainment, steel, automotive, food, housing, government, and services.